When you use the touch screen of a digital kiosk, it carries a lot of practical value for potential customers. On the one hand, it provides instant information that saves waiting time and increases a customer’s sense of satisfaction. On the other, because it has an easily comprehensible interface, transaction times are significantly reduced, and sales force needs are lessened Thirdly, remote updates mean the content is always current and its delivery efficient Fourth, the kiosk's interactive nature results in an increased user presence. This not only raises brand awareness, but creates experiences that will never be forgotten These plus-points make the digital kiosk touch screen an indispensable tool in modern customer service.